Frequently Asked Questions
If you have a question that we have not covered below, please feel free to contact us by email and we will do our best to help you with your canalboat hire query.
Do I need some sort of license to operate a canalboat?
No, you will not need a license and we give you all the training you need to get started (all included in the price).
Is the canalboat difficult to operate?
No. There is only forward and reverse gears and the canalboat should only be operated at 3 miles an hour on the canals. The canals are mostly current free.
Where can we stop?
You can moor up on the canal bank as long as you are not outside private property, obstructing the canal or in a lock area. We supply mooring pegs that you drive into the bank if there are no tie off points. You also have the option of mooring in a marina if spaces allow. There is a cost for this.
What about fresh water and waste tank emptying?
Water is free and we give you a British Waterways key on arrival so that you can fill up when needed along the way. We do of course fill the water tank for you before departure. Gas and pump-outs (if necessary) are included in the price you pay and should be sufficient for your stay. If you do run out or need a pump out, please keep your receipt and we will reimburse you upon return.
When do I collect and return my hire boat?
Each canal boat has different checkin and checkout times. Times can be found on the booking form during the booking process.
Is there car parking at the marinas?
Yes, free car parking is available at all our canalboat marinas.
Is there mains electric on board?
Yes, the boat has 240v (UK Mains) sockets which accept 3 pin plugs. Electricity is provided from the engine and stored in 12v leisure batteries. An inverter then converts the 12v to 240v electricity. You will need to run the engine for periods to keep the batteries topped up. Please do not bring any electrical equipment over 1000w.
Do I need insurance?
The boat and contents are fully insured. The only thing that is not insured by us are (a) your car which is probably protected under your motor policy and (b) your personal possessions which are also probably covered under your house contents insurance but please check your own policies carefully.
Canal maps & Guides ?
We sell canal maps and guides at our marinas (subject to stock). You can also buy maps online if you prefer.
Is there someone we can contact if we have a problem?
Yes, our friendly engineers are on hand twenty-four hours a day, seven days a week for emergencies. Your safety and enjoyment are our paramount concern.
Do you operate day hire boats?
No, our canal boats are unsuitable for day hire as they have accommodation on them. Our minimum rental period is 3 nights, but you can bring the boat back earlier if you wish.